Refund policy
Effective Date: October 6, 2025
Website: Avioris.com
Service Area: United States
At Avioris, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
30-Day Return Eligibility
Customers may request a return within 30 days after delivery of the order.
To qualify for a return, all of the following conditions must be met:
- The item must be unused, unworn, and in its original condition
- The item must be returned in its original packaging
- Proof of purchase is required (order confirmation or receipt)
- The return request must be submitted within the eligible return period
Please note that all returned items are inspected before a refund is approved.
Non-Returnable Items
The following items are not eligible for return or refund:
- Personalized or custom-made products
- Perishable goods
- Hygiene or personal care products
- Hazardous materials or flammable products
- Gift cards
- Final sale or clearance items
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact our support team within 7 days of delivery.
Email: help@Avioris.com
To help us resolve the issue quickly, please include:
- Your order number
- A brief explanation of the issue
- Clear photos or videos of the item and packaging
After review, we may offer a replacement, reshipment, store credit, or full refund depending on the situation.
Return Instructions
To request a return:
1. Contact our support team at help@Avioris.com
2. Wait for return authorization and instructions
3. Ship the approved item to the provided return address
Please do not send items back without prior authorization, as unauthorized returns may be refused.
Refund Processing
Once the returned item is received and inspected, approved refunds will be issued to the original payment method.
Refunds are typically processed within 5–10 business days after approval. Processing times may vary depending on your bank or payment provider.
If you have not received your refund after 15 business days from approval, please contact us at:
Chargebacks & Abuse Prevention
To protect our customers and business from fraudulent activity, Avioris reserves the right to refuse refunds or returns in cases involving abuse of the refund policy, excessive return activity, or suspicious transactions.
Contact Information
Customer Support: help@Avioris.com
Website: Avioris.com